Campaign Production Manager

Department: Creative Operations

Reporting to: Senior Traffic Manager

Location: Bristol/Hybrid

SUMMARY

Diva has a great opportunity for a Campaign Production Manager to join our award-winning Creative Agency. Working within our Creative Operations Team supporting campaign delivery, you would join our team of gaming natives working with exciting clients and the fastest-growing entertainment industry in the world.

Working primarily within the Creative Operations team and the wider Client Services team, you will be expected to handle the operational aspects of all online and offline production campaign output including, but not limited to, the delivery of OOH, POS, programmatic builds, site takeovers, social media placements, video activity and localisations.

You will be responsible for supporting internal departments by ensuring all placements are delivered on time, to spec and within the agreed budget. You will also be required to liaise with our partner publishers, media agencies and printers to ensure smooth delivery of all campaigns.

You will liaise with a number of key clients, publishers and media agencies at any one time whilst working across multiple campaigns, often for a number of different territories. The ability to manage all of these moving parts is essential to the smooth running of any campaign.

You will maintain detailed awareness of relevant market trends and developments in the wider advertising, communications and creative industries. This include (but is not limited to) video game releases, industry events and announcements. You will also maintain awareness of the ever-evolving creative landscape (e.g. new platforms and formats), and the technical and creative capabilities of the studio teams, ensuring that you best match those capabilities with the needs and requirements of the client.

KEY RESPONSIBILITIES

Project Management

• Running high-volume production jobs to the highest standard

• Be able to keep multiple campaigns on track at one time

• Produce work consistently on time and on budget

• Fully scope campaign deliverables alongside the Studio team, documenting the results in detail and interrogating time estimates as required

• Highlight any potential risks that could affect successful delivery

• Have the ability to work at a fast pace without compromising quality of output or deadlines and budgets

• Track work against timeline and budget including chasing timesheets, accurate time tracking and management of the overall campaign plan

• Provide the Studio team with robust, detailed briefs in a timely manner.

• Aid in the facilitation and recording of wash-ups for each campaign, highlighting successes and any areas to be worked on in future

Team Coordination

• Operate as a bridge between creative and clients - be able to push back on a creative decision if it doesn’t fit the brief, or to push back on a client who is asking for unreasonable delivery

• Coordinate supplied media plans and placement specs into production ready delivery templates

• Maintain the current statuses of all plans and ensure client preview links are kept up to date

• Ensure live dates are met and all activity is supplied to spec

• Keep track of agreed deliverables and raise any issues of scope creep with the Client Services team

• Ensure all operational processes are followed and that the internal team working across the campaign are aware of scope, timings, budgets and individual responsibilities

• Being proactive in thinking about initiatives in improvements and efficiencies the Creative Operations team can benefit from.

Relationship Building

• Work with the Client Services team and Senior Traffic Manager to plan out larger campaigns including timeline and resource requirements

• Reporting status’ to the Account Manager responsible for the campaign to ensure they are aware of any issues or flags, as well as any areas that are going especially well

• Working closely with the Client Services & Creative teams to ensure all messaging, legals and other content are all aligned and consistent throughout

• Work with Client Services and Studio teams to ensure job folders are organised and final, supply ready assets named correctly and filed in a logical manner

• Be an active member of the team, delegating both up and down with ease and confidence

• Building and maintaining relationships with content partners/publishers and individual territory managers

• Attend client meetings as required.

PERSON SPECIFICATION

• Have excellent attention to detail

• An uncompromising and enthusiastic curiosity

• A desire to problem solve, and to challenge and be challenged

• A hunger to develop new skills and progress

• The ability, perseverance and skills to solve problems effectively

• Willingness to work hard in a fast paced, collaborative environment

• The ability to multitask, and work quickly and accurately under pressure, to meet tight deadlines

• Self-motivated, driven and passionate about the tiny details

• Comfortable with working under pressure

• Able to take initiative

• A sense of humour and patience

PROFESSIONAL SKILLS AND EXPERIENCE

• Must have proven experience working within a creative environment either in a Project or Client Services/Account Management team

• Excellent G Suite, Microsoft Excel and Microsoft Office skills

• Working knowledge of Project Management tools (Forecast, Float, etc), Box, Adpiler, or similar

• Well-presented and organised

• Excellent communication skills, both written and verbal.

LIFE AT DIVA

We play for keeps

For us that’s all about the long game. We’ve been working at the heart of the games industry for over 15 years, and we’ve built a great home where people can flourish. Our team’s genuine passion for the industry results in mind-blowing work that builds ever-stronger relationships with gamers and the gaming community. It also keeps our clients coming back for more.

We champion happiness

We’ve created a positive environment where our people matter first and foremost. A place that encourages everyone to think differently - and have fun doing it. You’ll find our wellbeing and people policies to be both progressive and supportive, so you can be you, and flourish.

We dream big because that’s where the good stuff comes from

The smartest thinking. The sharpest creative. Like award-winning campaigns for the world’s best loved games developers, publishers and entertainment brands.

WHAT WE OFFER

• Annual dedicated training budget

• Regular ‘Next Level Talks’ with industry and creative leaders

• Company pension scheme

• Discretionary company bonus

• A stylish, modern workspace with the latest video game consoles, pool table, cinema and arcade machine

• Holiday: 25 days plus Bank Holidays. After 4 years service an additional day is added each year up to 28 days

• Standard hours: 9-5.30pm plus flexible working policy with core office hours (10am-4.30pm)

• Hybrid working

• Regular company socials, team-building days, birthday 100 club

• Cyclescheme

• Employee Assistance Programme

• Annual BUPA health checks scheme

• £150 contribution towards glasses and eye tests